- Full customizable touch screens
- Multiple payment types
- Customer history access
- Layaways, Orders, Backorders
- Gift Registry
- Gift Card Tracking
- Credit Note Tracking
- Credit Card integration
- Canadian Penny rounding
- Marketing profile tracking
- Centralized inventory with one SKU and centralized Barcodes
- Multiple Barcodes per items (which will also help in conversion items from your current system to the CounterPoint System, as well as eliminate the internal cost of re-tagging items)
- Mass retail and price changes
- Physical Counts by inventory sheets, or hand held data collectors
- Invoice - electronic packing-slip matching (vouchering) ... increases accuracy of item cost analysis
User defined loyalty programs that defines
- Points redemption values
- Points earning defined by item or item category
- Special limited time automatic promotions
- Item notes for sales information at the POS for communication for sales
- Substitute item suggestion
- Selective specialized care triggering defined per item
- Create Kits
- Sale pricing capabilities including
- Mix and match codes
- By Customer group
- Automatic staff purchase prices
- Vendor
- Item
- Item category and user defined profile codes
- Special limited time automatic promotions
- Selling of non-stocked or sold out items
- A customer sale can generate a PO, then emailed to vendor
- Can be combined with automatic reorder items to save on shipping costs
- Upon receipt of item, receiver can be notified, and either trigger the sale rep or the client directly
- At all stages of the process, the sale rep can monitor the progress at the POS till with ETA date and status information
- Set and Forget campaigns
- Welcome to the store
- Loyalty points statements
- Birthday promotions
- Sales & Promotions
- Triggered based on
- Items
- Vendors
- Inventory Categories
- Location
- Customer profile codes
- Campaign results - can get actual sales amounts for given campaigns so you can identify how effective an email campaign was, who opened the emails, etc.
- Critical profile codes
- Contact tracking information
- Key Demographics, such as age, profession, company
- Searchable by address, phone number, spouse
- Extensive customer notes
- Allows uploads of PDF documents
- Prescriptions
- Measurements
- Automatic notes can be triggered for sales reps when pulling up customer
- Used for fraud and customer service
- Accounts Receivable Module
- Provide complete AR statements (Balance Forward or Open Item)
- Charge Interest on statements
- Aged A/R Reporting (as at any Historical Date) - by Summary or Customer Detail
- Automatic reorder program, initiated
- By Location specific min/max
- Suggested stock based on historic sales, with seasonal variables
- Location specific order models
- Drop ship capabilities
- Multi-currency purchasing factoring
- Exchange rate
- Landed costs
- Duties
- Customer Service
- Operations Management
- Fraud alerts
Over 2000 reports
- Vendor analysis
- Item analysis
- Using 28 user definable codes (more available if needed)
- Inventory tracking
- Inventory consolidation
- Sales Rep performance, including commissions
- Gross Margin by size reports
- Inventory Value (as at any Historical Date) - by summary or by any item detail you track
- Employee Time clock tracking
- All reports can be customized by the client, or can be commissioned to RMS to modify or create
- Category + Subcategory
- Season Codes
- Theme codes
- Merchandising codes
- Date codes
Counterpoint creates journal entries for all activites (posted to user defined accounts)
Integrations exist to most book keeping packages
Counterpoint adheres to GAAP rules.
3rd party billing
Custom items/Customer order tracking
Price packaging
Integrated notes
Insurance reports
